Delete your AquaComply account

AquaComply LLC · Last updated October 9, 2026

AquaComply only creates an account when you turn on Cloud Sync and sign in with your email address. If you never turned on Cloud Sync, there is no account: your records are stored on your device only, and removing the app removes them.

Delete it in the app

Open AquaComply and go to Settings.
In the Cloud Sync box, choose Delete my account.
Read what will be deleted, type DELETE, and confirm.

The account is deleted straight away.

Or ask us to delete it

If you no longer have the app, email thealy@aquacomply.app from the email address you sign in with and ask us to delete your account. We will delete it within 30 days and reply to confirm.

What is deleted

Your account: the email address you sign in with.
The cloud copy of every water system you have not shared with anyone, with its records, documents and photos.

What is kept

Water systems you shared with other people. You are removed from them. Their compliance records stay with the other members, because those records belong to the water system and it must keep them to meet its regulatory record-keeping duties.
Records on your own devices. We cannot reach them. Deleting the account in the app turns Cloud Sync off on that device and erases nothing from it, but the app stops showing the records that were synced. Save a backup first (Settings, Backup & Restore) if you want to keep using them, and restore it afterwards. Remove the app, or clear its storage, to erase the copy on a device.

Subscriptions

Deleting your account does not cancel a subscription. Subscriptions are managed by Apple or Google: cancel in Settings > Apple Account > Subscriptions on an iPhone, or in Google Play > Payments & subscriptions on Android.